Posted in Personal Journal Blog

Where is check-in?


When we arrived at the Hilton Garden Inn, we were confused about where the entrance to the hotel was. All we wanted to do was check-in. We entered the pool area, and it was taped off; we tried the front entrance, and the doors were locked with construction tape all around and workers completing the new lobby floor. We finally found our way, and at that point, I was frustrated. I thought, my God, when will we see an elevator to go to our room. I was dissatisfied with the front desk person and then realized they were doing the best they could, working with what they had to work with.

Once we finally deposited our stuff to our room and understood what was happening (the entire hotel was under renovation), I apologized to the sweet lady at the front desk (which was a card table at the back entrance), and we went across the way for drinks. I came back, and while my husband and daughter lay in the comfort of our room, I went back downstairs under the entrance awning seeking a light (yes, a light, I had three glasses of wine, and that is my tipping point for needing a cigarette). I sat under the back awning and watched about 30 people try to find the entrance. They drove back and forth past the door, wondering if they should go in or not. There was signage at the front of the hotel sending them around back but nothing that said: “CHECK-IN HERE!”

I borrowed lights from several different kinds of pilots who said that since Covid, this is normal. One man, Patrick, had just ended a day of retraining and gaining flight hours to work for UPS or FEDEX. I also met two working pilots who came out of Mexico and were on a layover from Estafeta Carga Aérea S.A. de C.V. , a cargo airline based in Mexico City, Mexico. It operates domestic cargo charters in Mexico and the United States and has over 25 interline agreements providing connecting services to the rest of the Americas, Europe, and Asia. They said that when they reach their accommodations, confusion, similar to what we experienced, is expected. I borrowed a light from them, and we had a smoke. They told me about their passion for their work and told me why flying for a cargo company was essential to them.

Meanwhile, the staff inside the Hilton Garden Inn was doing their best to be welcoming. They put on a good face and made the best of a bad situation. As I lay my head down to sleep tonight, I think about all the people working on the ground and flying above the clouds. They are dedicated to keeping the world moving and following guidelines that keep all of us safe in this crazy time. I salute them.

Author:

I have had a wonderfully colorful life, rich with varied experiences. My ability as a singer and career as an administrative assistant/marketing communications manager; have presented me with a wide range of opportunities. I have been fortunate to work with and learn from some accomplished and intelligent business owners, executives and artists. I have explored the world, markets and non-profits I would have never dreamed of exploring. I started out performing in community theater then professionally in night clubs and working as a studio vocalist at the age of 12 in Naples Florida, my home town. My vocal studies began at the age of 8 with my mother who gave me my first vocal lessons. I have had the opportunity to learn with some talented vocal coaches since those lessons with my mother. With them I developed the ability to sing Classical, Jazz and Pop; which allowed me to make a living in the music industry for over 30 years, in America, Europe and NZ. I became proficient in handling the business end of performing and teaching and developed administrative skills that would be used more prominently later on in my life, which I cover further down in this piece. I managed all my own performance bookings and began promoting myself as an up and coming singer, beating the pavement in Nashville TN and learned how to sell my talents in a place where everyone and their mother can sing. Performing in front of large audiences has forced me to be more than skilled at holding my own. I have also been a studio singer and voice over artist, taught choir and private lessons and was the president of a local non-profit music school in NZ for 3 years. Once my husband and I began a family, my career focus shifted more to assisting others in their businesses, along with marketing and often selling their products. I took on the roles of Sales, Marketing Communications and Administrative Assistant full time. Environments where I have worked in these capacities have varied. The most joy I find in my career is having the ability to tap into my creative side where I have been encouraged to indulge in my love for creative and copy writing, both personally and for professionally. I worked in our own residential and commercial playground company and for a Website development/social media management company and cherished watching the birth of our new products become known to the public and seeing our client base grow. I have developed the skill for marketing and promoting products and services through the written word, but I am also a strong and persuasive sales person face to face. We moved from NZ where we had been for 12 yrs, back to Naples Florida in 2015. I took the position as the Administrative Assistant to the Pastor, at the church I grew up in. In my position there I used every skilled I had acquired over my lifetime, from administrative to performing as a vocalist/worship leader. I am a passionate employee and business woman and find it easy to fully immerse myself in my work while still finding joy in the day to day, what I do and the people in my life. My passions are still singing, promoting, creative writing, encouraging others to pursue their dreams while achieve their goals and being outdoors. I love my hometown of Naples and take advantage of all the beauty and outdoor opportunities it has to offer on a regular basis. Being an active person I work best when on the move and busy, socializing and intellectually stimulated. I also thrive in a situation where I have the opportunity to continue learning new skills. I work on being the best version of myself and strive to give it my best shot every day.

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